Brilliant bike. Grandson so pleased with it
We bought our son a bike and had constant problems with it after the first 3 months. The chain kept constantly falling off and resulted a few crashes, the chain guard at the front fell off and the brake levers are warped out of shape. There are clear quality control issues. The store were emailed and agreed to repair the bike. After we took it in they stated that because it had crash damage they would not do anything under warranty and would charge for repair. Not acceptable, especially for a company this size. I buy a lot of stuff from Decathlon, most are great products. Buy one of these bikes at your own peril.
Thank you for taking the time to post a review of your experience with this bike. I'm sorry to read that you had recurring issues with your chain. We offer free checkups during the first three months in all of our store to aid with gear adjustment etc...
Could you kindly contact me directly (reply to this message) with a few photos of the brake levers as well as the name of the store concerned, dates you went to the store etc...
I look forward to hear from you.
Peter, Cycling Manager, DECATHLON
Great shop-very helpful people-excellent choice of bicycle for my kid
Bought this for my daughter, yes in blue, and she loves it. It wasn't set up very well to be honest, we had to adjust the bars and levers and squeaky brakes but once it's working its a great little bike for the money, it is a steel frame so not the lightest for younger kids but at 10 most kids should be able to chuck this about without any issues. The SRAM grip shifter isn't brilliant, none of them are really, but it does go up and down the cogs well. We've done some short trail stuff and it's held up brilliantly. For the money you'll struggle to find better.
After looking at other local bike shops and being disappointed with the choice, I purchased this bike for my 9 year old sons birthday, it was out of stock in the shop so I ordered it online and it was delivered to store the next day. Excellent service. The bike is strong and sturdy, is easy to ride and no problems changing the gears. Very good value for money.
Great item,very happy son,very easy delivery