The key mechanism seizes up when the temperature goes below freeze and I was unable to unlock the lock. This has happened on three separate occasions. I have now to carry a spare just in case.
Thank you for your comments regarding the lock. It sounds like there is moisture in your mechanism. A strong dose of water dispersant (WD40) will help enormously followed by a glugg of oil. If issues continue, please return it to us for an exchange.
Peter, Cycling Manager, DECATHLON
Bought this lock for my son . Very easy to use cannot see anybody stealing his bike with this lock !
Looks very strong and sturdy, feeling safe while leaving bike locked.
Just the rubber coating makes me annoyed, sometimes it’s hard to put a lock on because of it. However- it prevents from scratching your bike!