Didn't receive the product or a refund, or even a reply to my emails and phone calls. Do not make a purchase from this company.
We sincerely apologize for this bad experience. We always try to respect the estimated delivery time but in this case there was a delay in the warehouse. I already contacted Customer Loyalty Team and our warehouse team for an update. Your order should be send from warehouse tomorrow. We also left you a voicemail and an email with this update.
Should you remain dissatisfied, please get in touch with our Customer Loyalty Team on 0207 064 3000 or online on https://www.decathlon.co.uk/contact-us.html
Once again apologies for any inconvenience caused.
Magda, Oxelo Sport Leader