Over the years I have bought that many types of hiking boots/ wellies for the many miles I walk come rain or shine. The day I found these were a godsend.
They have changed them slightly and they aren’t quite as good as the original ones, which were a full mould, however for the price you pay they are excellent.
I usually buy a pair every year and only replace them as I wear down the sole. They keep my feet, warm, dry and are so comfortable. I recommend them to everyone I know. Some people spend a fortune on brand name wellies and I hear them complain... not me in my decathlon’s. worth every penny.
Having warn these twice in the snow, I have just realised that with the top not being waterproof, even in the smallest amount of snow my son's feet get soaked and cold. Them getting wet inside has also caused them to smell really bad. I would return them except we've had them nearly 3 months and i've only just realised plus they smell awful.
Product took two weeks to arrive. Contacted customer services. Got no response. Had to purchase from elsewhere. Requested refund. No response.
Hello Natalie, Sorry to hear about your experience whilst ordering online. The number for our customer loyalty team is 0207 064 3000. Please use this number to speak to them directly about your order.
Quechua UK Product Expert