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Bought 2 of these for my twin boys last week for a holiday abroad. Opened the packs and one was fine and one had 4 holes!! Can’t even fix the holes as we only have a repair kit from another item for one hole only. Upset child and unable to use!! Now to purchase an overpriced one On holiday. Waste of money and we usually love decathlon items but also had a problem with a different item.
Received this pool ring with 13 holes. 13 HOLES !!! This is something INCREDIBLE...
Hi Tatjana,
I am sorry to see that this is the situation you have encountered. Could you please email photographs to customer.enquiries@decathlon.com so we can look into this? Please include your order number. This will begin "GB" and help us attach your email to the correct order.
Alternatively if you live local to a store and it's convenient to do so, please visit us and just make sure you have the order number noted down.
Thanks,
Simon
bought two for 3 year old twins. blowing up is easy by mouth but as soon as you remove your mouth , rings start to deflate, non- return does not seem to work. By dint of effort over ten minutes I manage to get a reasonable amount of air/ inflation in, but overall a very disappointing result .Obviously you can't trust a ring on its own and will keep an close eye on , but I am going to look around for better/ safer versions.Would not buy,