The products sold on the Website may be guaranteed which the duration is mentioned on the product.
- In case if the product ordered and/or purchased is covered by Warranty, the latter will receive a document specifying the content of the Warranty, Its possible price, its duration, its territorial extent, as well as the name and address of the guarantor. However, this warranty will not apply in case of a problem caused by negligence, deterioration or improper use of the product by the user.
- To activate your warranty, please contact us within 14 days after delivery
- After 14 days since delivery and the product has a warranty you should contact our customer service, and we will send someone to collect the defected product for inspection. If after inspection, the problem is from our part, we shall be responsible to cover and repair the product, if it’s not, then we shall not be held responsible.