Field test
All our backpacks are tested in use by target users under the same conditions as they would experience in real-life use. Our Field Test Missions team the product manager up with people who are unaffiliated with Quechua, to test, improve and validate our products.
Lab tests
We complete laboratory tests to certify components: fabrics, buckles, straps, foam, zips... for example, for a fabric: resistance to abrasion & tearing, colour-fastness in UV light, resistance to washing, waterproofing, etc. A test is then conducted on the product replicating the accelerated demands on the backpack over a number of years to check the strength of the assembly: the backpack is weighted, then placed on a dummy which reproduces the movement of fast walking over thousands of cycles.
10-year technical partnership guarantee
The heavy fabric research and development department, Quechua's partner for researching and testing its components and assemblies, conducted tests simulating the ageing of rucksacks. The tests focused on components, seams and the end product. As a result of these tests, Quechua can guarantee all bags tested for a duration of 10 years from the date of purchase indicated on the sales receipt.
10-year guarantee, conditions
The guarantee covers any backpack faults, except those caused by normal wear and tear and improper use. This special 10-year guarantee can only be granted upon presentation of the product and receipt. If the product is covered by the warranty, it will be repaired or exchanged free of charge. This sales warranty does not affect the statutory rights applicable in your country and/or State.
How is bag volume measured?
The volume of each backpack is measured using a standard method: we fill the main compartment as well as each pocket with little balls. Then we empty these balls into a graduated container, which gives the equivalent volume in litres.
How to adjust your backpack?
1 - Loosen all the straps (straps, hip belt, load adjuster straps). 2 - Put the backpack on. 3 - For rucksacks with a capacity of 50 L or more, place the hip belt correctly (it should sit over the pelvis) and tighten it. For smaller rucksacks, the belt should be placed around the waist.
4 -Tighten the shoulder straps.
5 - Adjust the load adjuster straps as needed.
How to pack a backpack?
Put your bedding at the bottom. Place heavy gear (tent, camp stove, food) near your back. Pack your clothes around these items. The groundsheet should be placed under the flap and the tent beneath the pack if there is no space inside. Keep a waterproof jacket and/or fleece close to hand. Place small items for daily use (sun cream, map, glasses etc.) in the pockets. If carrying a hydration pack (water bladder), this should be placed in its special pocket along the back.